Kiehberg.in believes in treating all customers with respect and faith. We value your trust and therefore, have a liberal cancellation policy.
Cancellation / Refund Policy
If you cancel your order before your product is dispatched from our premises, we will refund the entire amount. The refund will be processed within 7 working days. We will issue you a credit note, on the basis of that either you can take 100% refund or buy anything else as per your preference. For cancellation please send your request directly at email@example.com
Eligible for Return:
An item may be eligible for return within 7 days after delivery, if it fulfils one or more of the following conditions:
- Package is damaged by courier - Has missing parts or accessories - Is different from what was ordered
In the above cases please send a picture of the product to firstname.lastname@example.org or +91 9910444569. We shall provide you a return no. & label for return. Accordingly once the product is received, the refund/exchange shall be done within 72 hours.
Not Eligible for Return:
An item will not be eligible for return, if it falls under any one or more following conditions:
- Not returned within the specified time i.e., within 7 days after delivery. - If product is damaged, altered, tampered, missing items or otherwise used.
For any other assistance:
Contact our representative @ 1800-270-3040/ 9810090704 for any queries or concerns relating to product delivery or assistance. In many cases our trained Customer Tech Support Staff resolve the issues. Call our Toll Free Customer Service 9:00 am - 6:00 pm (IST) or email us from our website