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Returns & Cancellation Policy

Kiehberg.in believes in treating all customers with respect and faith. We value your trust and therefore, have a liberal cancellation policy.

Cancellation / Refund Policy

If you cancel your order before your product is dispatched from our premises, we will refund the entire amount. The refund will be processed within 7 working days. For cancellation please send your request directly at [email protected]

Eligible for Return:

An item may be eligible for return within 7 days after delivery, if it fulfils one or more of the following conditions:

- Package is damaged by courier
- Has missing parts or accessories
- Is different from what was ordered

In the above cases please send a picture of the product to [email protected] or +91 9910444569. We shall provide you a return no. & label for return. Accordingly once the product is received, the refund/exchange shall be done within 72 hours.

Not Eligible for Return:

An item will not be eligible for return, if it falls under any one or more following conditions:

- Not returned within the specified time i.e., within 7 days after delivery.
- If product is damaged, altered, tampered, missing items or otherwise used.

For any other assistance:

Contact our representative @ 1800-270-3040 for any queries or concerns relating to product delivery or assistance. In many cases our trained Customer Tech Support Staff resolve the issues. Call our Toll Free Customer Service 9:00 am - 9:00 pm (EST) or email us from our website